Your own number
Every subscriber gets a dedicated phone number for texting clients. Every reply lands in one inbox your whole team can see.
Keep the
conversation going.
Every client text in one shared inbox, with who they are and when they’re coming in right beside it.
Start your 14-day free trialInbox is an optional add-on, included with Front Desk.
Straightforward texting.
A number of your own, and one simple price.
Unlimited texting
Text back and forth with clients as much as you need for $29 a month, under fair use.
Reminders included
Appointment reminders and confirmations come with every plan, with or without Inbox.
A place for every
unfinished conversation.
Find a client by name or phone number. See unread threads, put one aside until later, and archive the ones you’ve handled.
Add help answering with Front DeskQuick replies
Save answers to the questions you get every day. Details like their next appointment fill in for you.
Snooze & archive
Put a conversation aside until later, so everyone knows what still needs a reply.
The right people see it
Choose which team members can read and reply to client texts.
A few practical
questions.
Can I text any phone number?
Inbox starts conversations with existing clients who have a valid mobile number. It does not accept arbitrary recipient numbers. Access and new-message actions follow team permissions.
Are staff notes sent to the client?
No. Staff-only notes stay in the conversation history for authorized team members. Client replies use the separate text composer.
What happens when a client opts out?
Outgoing texts to an opted-out number are blocked. The client must use the supported opt-in process before texting can resume.
Is Inbox included with Front Desk?
Yes. Inbox is $29 a month on its own and is included with Front Desk. Either way, texting with clients is unlimited.
A thoughtful reply starts with the whole picture.
Client texts, visit history and staff notes in one place. $29 a month, on any plan.
Start your 14-day free trial
14 days free.
No credit card required.